LCI / Tidewater / LTC Status

Lincolnville Telephone Family of Companies

All Systems Operational

About This Site

Welcome to the operational status page for the Lincolnville Telephone family of companies:
o Lincolnville Communications Inc.
o Tidewater Telecom
o Lincolnville Telephone Company

The purpose of this page is to communicate the current status of our services such as; voice, internet and email. Current outages and scheduled maintenance events will be displayed here. If you are experiencing any problems and you don't see an outage related to your problem listed, please contact our office at (207) 763-9911, (207) 563-9911, or (207) 785-9911 for assistance.
Thank you!

NOTE: Our IPTV offering will be shutdown as of January 1, 2020. Notification has been sent to all IPTV customers. If you are an IPTV customer and you have questions, please contact us @ 207-563-9911 during regular business hours.

Voice Operational

Traditional Voice Operational

Hosted PBX/VoIP Operational

TV Operational

Cable TV Operational

OPENViewTV Operational

IPTV Operational

EMail Operational

Customer Email (@tidewater.net) Operational

Customer Internet Operational

Alna Operational

Appleton Operational

Bangor Operational

Bath Operational

Belfast Operational

Boothbay/Boothbay Harbor Operational

Bowdoinham Operational

Bremen Operational

Bristol/Bristol Mills Operational

Camden Operational

Damariscotta Operational

Hope Operational

Jefferson Operational

Lincolnville Operational

Lincolnville Beach Operational

Newcastle Operational

New Harbor Operational

Nobleboro Operational

North Union Operational

Pemaquid Operational

Richmond Operational

Rockland Operational

Searsmont Operational

Sheepscot Operational

South Bristol Operational

South Hope Operational

Union Operational

Waldoboro Operational

Walpole Operational

Web Services Operational

Special Circuits Operational

Zoom Meetings Operational

GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToMeeting Operational

Intuit Developer Group QuickBooks Apps.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 20, 2023

No incidents reported today.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

Some Cable TV Channels are off line

Resolved - This incident has been resolved.
Mar 16, 13:48 EDT

Identified - Intelsat is still making changes to Galaxy 33 which is interfering with our downlink from SES11. We have re-opened our complaint with the operator and a waiting to hear back.
Nov 16, 14:52 EST

Some HD channels are out.

Resolved - This incident has been resolved.
Mar 16, 13:48 EDT

Update - Our upstream programming provider is going to try a fix on their side this morning. Some additional channel may be lost briefly as some equipment is rebooted. We thank you for your patience while we try to get this resolved.
Mar 16, 07:40 EDT

Update - We are continuing to work on a fix for this issue.
Mar 16, 07:37 EDT

Update - We are continuing to work on a fix for this issue.
Mar 15, 15:29 EDT

Identified - Our upstream channel provider did an upgrade on Monday that stopped some HD channels from working.
They are working on a fix.

SD versions of all of these channels are on our lineup.

Impacted channels (HD)are on the left, and the SD channel for the same programming is on the right:
The SD versions carry the same programming, just not HD

543 ->43
549 ->49
555 ->55
752 ->252
560 ->60
545 ->45
580 ->80
556 ->56
557 ->57
564 ->64
630 ->130
Mar 15, 15:29 EDT

Mar 15, 2023

West Neck area Phone and Internet Service is down

Resolved - This incident has been resolved.
Mar 15, 11:40 EDT

Identified - The issue has been identified and a fix is being implemented.
Mar 15, 09:14 EDT

Investigating - Phone and Internet in the West Neck Area are out at this time. There is no ETA for a fix at this time.
Mar 15, 09:00 EDT

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.

Mar 6, 2023

No incidents reported.