Lincolnville Telephone Family of Companies
All Systems Operational

About This Site

Welcome to the operational status page for the Lincolnville Telephone family of companies:
o Lincolnville Communications Inc.
o Tidewater Telecom
o Lincolnville Telephone Company

The purpose of this page is to communicate the current status of our services such as; voice, internet and email. Current outages and scheduled maintenance events will be displayed here. If you are experiencing any problems and you don't see an outage related to your problem listed, please contact our office at (207) 763-9911, (207) 563-9911, or (207) 785-9911 for assistance.
Thank you!

NOTE: Our IPTV offering will be shutdown as of January 1, 2020. Notification has been sent to all IPTV customers. If you are an IPTV customer and you have questions, please contact us @ 207-563-9911 during regular business hours.

Voice Operational
Traditional Voice ? Operational
Hosted PBX/VoIP ? Operational
TV Operational
Cable TV ? Operational
OPENViewTV ? Operational
IPTV ? Operational
EMail Operational
Customer Email (@tidewater.net) ? Operational
Customer Internet Operational
Alna Operational
Appleton Operational
Bangor Operational
Bath Operational
Belfast Operational
Boothbay/Boothbay Harbor Operational
Bremen Operational
Bristol/Bristol Mills Operational
Camden Operational
Damariscotta Operational
Hope Operational
Jefferson Operational
Lincolnville Operational
Lincolnville Beach Operational
Newcastle Operational
New Harbor Operational
Nobleboro Operational
North Union Operational
Pemaquid Operational
Rockland Operational
Searsmont Operational
Sheepscot Operational
South Bristol Operational
South Hope Operational
Union Operational
Waldoboro Operational
Walpole Operational
Up Stream Internet Providers Operational
Boston Operational
Halifax Operational
New York City Operational
NYC Internet Exchange Operational
Web Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 21, 2020
O.P.E.N. View TV national channel maintenance
Completed - The scheduled maintenance has been completed.
Feb 21, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 03:01 EST
Scheduled - Our upstream TV provider will be performing maintenance which will affect some national channels. Some channels will experience a 2-3 minute outage during this maintenance period.
Feb 20, 12:06 EST
Feb 20, 2020
Channel Issues
Resolved - All channels have been restored at this time.
Feb 20, 16:27 EST
Update - We are seeing the error "PLEASE STAND BY" We will return shortly on the local channels 6,8,9,10. We will update again when new information is received.
Feb 20, 15:37 EST
Update - We are seeing the majority of impact is occurring on the national channels. You will now see an error message of “Connection is Down” on those channels.
Feb 20, 15:14 EST
Investigating - We are currently experiencing channel issues on many channels. You may see the error message “Server Not Responding (net003).. We are investigating the issue and will update as more information becomes available.
Feb 20, 15:07 EST
Online Payment maintenance
Completed - The scheduled maintenance has been completed.
Feb 20, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 22:01 EST
Scheduled - Our online payment system will experience intermittent interruptions during this maintenance period due to system updates.
Feb 18, 07:42 EST
Feb 19, 2020
O.P.E.N. View TV emergency maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 01:01 EST
Scheduled - Our upstream TV provider will be performing emergency maintenance to improve User Account Management. No interruption in service is expected.
Feb 18, 10:29 EST
Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020
Tidewater.net, Lintelco.net and LCIFiber.net are currently inaccessible.
Resolved - This incident has been resolved.
Feb 13, 09:53 EST
Update - We are continuing to investigate this issue.
Feb 13, 09:29 EST
Update - Website and email access is now restored. Email delivery may be delayed as the server works through the outage backlog.
Feb 13, 09:28 EST
Investigating - We are currently investigating this issue.
Feb 13, 08:09 EST
Further Emergency Maintenance of DSL in Nobleboro
Completed - The scheduled maintenance has been completed.
Feb 13, 04:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 04:00 EST
Scheduled - We will be performing maintenance on all DSL service in Nobleboro to correct a connectivity issue. Nobleboro DSL customers will experience an internet and voice outage of up to 10 minutes during this period.
Feb 10, 10:50 EST
O.P.E.N.ViewTV network maintenance
Completed - The scheduled maintenance has been completed.
Feb 13, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 00:01 EST
Scheduled - Our content provider for O.P.E.N.ViewTV will be conducting network maintenance to isolate a fiber issue. Intermittent disruption in TV service is possible during this period.
Feb 11, 07:46 EST
Scattered voice issues
Resolved - This issue has been resolved
Feb 13, 00:02 EST
Identified - We are currently experiencing issues with dial tone (delivered over fiber) for some customers. Our technicians are working to restore service.
Feb 12, 15:13 EST
Feb 11, 2020
NYC Internet exchange conenction down
Resolved - This issue has been resolved.
Feb 11, 14:24 EST
Investigating - Our connection to the internet exchange in NYC is down. Our provider is investigating.
Feb 11, 08:22 EST
Channel 29 MSNBC on OPENView TV programming issues
Resolved - This issue was resolved
Feb 11, 07:41 EST
Identified - Channel 29 MSNBC on OPENViewTV is experiencing programming issues. Contact the business office at 207-563-9911 for other viewing options.
Jan 30, 13:35 EST
Feb 10, 2020
Emergency maintenace of DSL service in Nobleboro
Completed - The scheduled maintenance has been completed.
Feb 10, 10:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 10:01 EST
Scheduled - The DSL equipment which supports customers in Nobleboro will be reset due to issues. Nobleboro DSL customers will experience an outage for about 5 10 minutes between 10:00 and 10:30 this morning.
Feb 10, 09:56 EST
Various TV channels out
Resolved - All TV channels have been restored.
Feb 10, 10:04 EST
Investigating - Due to numerous outages throughout the east coast there are a number of TV channels not available.
Feb 7, 18:43 EST
Feb 9, 2020

No incidents reported.

Feb 8, 2020
Internet outages due to power outages
Resolved - All internet services have been restored.
Feb 8, 16:13 EST
Update - We are continuing to work on a fix for this issue.
Feb 7, 20:53 EST
Update - We are continuing to work on a fix for this issue.
Feb 7, 20:52 EST
Identified - We are experiencing some DSL internet outages in Alna and Nobleboro due to power outages.
Feb 7, 20:49 EST
Feb 7, 2020
OPENView TV Intermittent Discontinuity Errors in Replay/Catch Up
Resolved - This incident has been resolved.
Feb 7, 18:45 EST
Monitoring - Our upstream TV provider has determined the cause of the issue. They will be scheduling a future maintenance period to correct the issue.
Jan 30, 12:16 EST
Update - Our upstream TV provider continues to work on this issue.
Jan 24, 08:11 EST
Identified - Catchup/Replay recording that began between the 8:00 PM and 8:59 PM ET time frame may have seen issues with play back of catchup/replay content on clients.
Our upstream TV provider continues to resolve the issue
Jan 23, 07:32 EST
Investigating - OPENView TV is experiencing intermittent discontinuity errors when replaying recordings. This issue is being investigated
Jan 22, 17:13 EST
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