Lincolnville Telephone Family of Companies
Identified - We are working with our upstream partner to get this resolved.
Until this is resolved please use the SD versions of the missing HD channels (ch 26 and 29)

Jun 19, 2025 - 15:41 EDT

About This Site

Welcome to the operational status page for the Lincolnville Telephone family of companies:
o Lincolnville Communications Inc.
o Tidewater Telecom
o Lincolnville Telephone Company

The purpose of this page is to communicate the current status of our services such as; voice, internet and email. Current outages and scheduled maintenance events will be displayed here. If you are experiencing any problems and you don't see an outage related to your problem listed, please contact our office at (207) 763-9911, (207) 563-9911, or (207) 785-9911 for assistance.
Thank you!

NOTE: Our IPTV offering will be shutdown as of January 1, 2020. Notification has been sent to all IPTV customers. If you are an IPTV customer and you have questions, please contact us @ 207-563-9911 during regular business hours.

Voice Operational
Traditional Voice ? Operational
Hosted PBX/VoIP ? Operational
TV Partial Outage
Cable TV ? Partial Outage
OPENViewTV ? Operational
IPTV ? Operational
EMail Operational
Customer Email (@tidewater.net) ? Operational
Customer Internet Operational
Alna Operational
Appleton Operational
Bangor Operational
Bath Operational
Belfast Operational
Boothbay/Boothbay Harbor Operational
Bowdoinham Operational
Bremen Operational
Bristol/Bristol Mills Operational
Camden Operational
Damariscotta Operational
Hope Operational
Jefferson Operational
Lincolnville Operational
Lincolnville Beach Operational
Newcastle Operational
New Harbor Operational
Nobleboro Operational
North Union Operational
Pemaquid Operational
Richmond Operational
Rockland Operational
Searsmont Operational
Sheepscot Operational
South Bristol Operational
South Hope Operational
Union Operational
Waldoboro Operational
Walpole Operational
Web Services ? Operational
Special Circuits Operational
Zoom Meetings Operational
GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToMeeting Operational
Intuit Developer Group QuickBooks Apps.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 24, 2025

No incidents reported today.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

Unresolved incident: Problem with some HD channels 526 and 529.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Resolved - This incident has been resolved.
Jun 17, 08:53 EDT
Update - We are continuing to monitor for any further issues.
May 20, 14:56 EDT
Monitoring - The fibers to feed the Central office in Jefferson have been repaired.
This has restored service to most Jefferson customers.
Some residences are still out of service in the Bunker Hill RD area.
The techs are continuing to work to get everyone back up.

May 19, 08:20 EDT
Update - On further investigation, we have found that in addition to the equipment failure, there a several burned off fiber cables on Bunker Hill RD.
This burn was cause by CMP equipment and is a massive burn that damaged several cables.
Crews are on site now and have begun repair work. Unfortunately, this work will require several more hours.
We apologize for the lengthy outage but, we are working as quickly as possible to get everyone back in service.

May 18, 16:48 EDT
Identified - We have had a major equipment failure at the Jefferson Central Office. Technicians are working to replace failed components and restore service.
May 18, 08:59 EDT
Investigating - There is an Internet service outage impacting all Jefferson Customers. We are investigating and will send updates as soon as we know more
May 18, 06:35 EDT
Resolved - This incident has been resolved.
Jun 17, 08:53 EDT
Update - We are continuing to monitor for any further issues.
Jun 17, 08:51 EDT
Update - We are continuing to monitor for any further issues.
Jun 17, 08:50 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 16, 22:35 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 16, 22:01 EDT
Jun 16, 2025
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.