LCI / Tidewater / LTC Status

Lincolnville Telephone Family of Companies

Problem with some HD channels 526 and 529

Identified - We are working with our upstream partner to get this resolved.
Until this is resolved please use the SD versions of the missing HD channels (ch 26 and 29)
Jun 19, 2025 - 15:41 EDT

About This Site

Welcome to the operational status page for the Lincolnville Telephone family of companies:
o Lincolnville Communications Inc.
o Tidewater Telecom
o Lincolnville Telephone Company

The purpose of this page is to communicate the current status of our services such as; voice, internet and email. Current outages and scheduled maintenance events will be displayed here. If you are experiencing any problems and you don't see an outage related to your problem listed, please contact our office at (207) 763-9911, (207) 563-9911, or (207) 785-9911 for assistance.
Thank you!

NOTE: Our IPTV offering will be shutdown as of January 1, 2020. Notification has been sent to all IPTV customers. If you are an IPTV customer and you have questions, please contact us @ 207-563-9911 during regular business hours.

Voice Operational

Traditional Voice Operational

Hosted PBX/VoIP Operational

TV Partial Outage

Cable TV Partial Outage

OPENViewTV Operational

IPTV Operational

EMail Operational

Customer Email (@tidewater.net) Operational

Customer Internet Operational

Alna Operational

Appleton Operational

Bangor Operational

Bath Operational

Belfast Operational

Boothbay/Boothbay Harbor Operational

Bowdoinham Operational

Bremen Operational

Bristol/Bristol Mills Operational

Camden Operational

Damariscotta Operational

Hope Operational

Jefferson Operational

Lincolnville Operational

Lincolnville Beach Operational

Newcastle Operational

New Harbor Operational

Nobleboro Operational

North Union Operational

Pemaquid Operational

Richmond Operational

Rockland Operational

Searsmont Operational

Sheepscot Operational

South Bristol Operational

South Hope Operational

Union Operational

Waldoboro Operational

Walpole Operational

Web Services Operational

Special Circuits Operational

Zoom Meetings Operational

GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToMeeting Operational

Intuit Developer Group QuickBooks Apps.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 24, 2025

No incidents reported today.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

Unresolved incident: Problem with some HD channels 526 and 529.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

Jefferson Internet outage

Resolved - This incident has been resolved.
Jun 17, 08:53 EDT

Update - We are continuing to monitor for any further issues.
May 20, 14:56 EDT

Monitoring - The fibers to feed the Central office in Jefferson have been repaired.
This has restored service to most Jefferson customers.
Some residences are still out of service in the Bunker Hill RD area.
The techs are continuing to work to get everyone back up.
May 19, 08:20 EDT

Update - On further investigation, we have found that in addition to the equipment failure, there a several burned off fiber cables on Bunker Hill RD.
This burn was cause by CMP equipment and is a massive burn that damaged several cables.
Crews are on site now and have begun repair work. Unfortunately, this work will require several more hours.
We apologize for the lengthy outage but, we are working as quickly as possible to get everyone back in service.
May 18, 16:48 EDT

Identified - We have had a major equipment failure at the Jefferson Central Office. Technicians are working to replace failed components and restore service.
May 18, 08:59 EDT

Investigating - There is an Internet service outage impacting all Jefferson Customers. We are investigating and will send updates as soon as we know more
May 18, 06:35 EDT

Outage OpenTV

Resolved - This incident has been resolved.
Jun 17, 08:53 EDT

Update - We are continuing to monitor for any further issues.
Jun 17, 08:51 EDT

Update - We are continuing to monitor for any further issues.
Jun 17, 08:50 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 16, 22:35 EDT

Identified - The issue has been identified and a fix is being implemented.
Jun 16, 22:01 EDT

Jun 16, 2025

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.