LCI / Tidewater / LTC Status

Lincolnville Telephone Family of Companies

All Systems Operational

About This Site

Welcome to the operational status page for the Lincolnville Telephone family of companies:
o Lincolnville Communications Inc.
o Tidewater Telecom
o Lincolnville Telephone Company

The purpose of this page is to communicate the current status of our services such as; voice, internet and email. Current outages and scheduled maintenance events will be displayed here. If you are experiencing any problems and you don't see an outage related to your problem listed, please contact our office at (207) 763-9911, (207) 563-9911, or (207) 785-9911 for assistance.
Thank you!

NOTE: Our IPTV offering will be shutdown as of January 1, 2020. Notification has been sent to all IPTV customers. If you are an IPTV customer and you have questions, please contact us @ 207-563-9911 during regular business hours.

Voice Operational

Traditional Voice Operational

Hosted PBX/VoIP Operational

TV Operational

Cable TV Operational

OPENViewTV Operational

IPTV Operational

EMail Operational

Customer Email (@tidewater.net) Operational

Customer Internet Operational

Alna Operational

Appleton Operational

Bangor Operational

Bath Operational

Belfast Operational

Boothbay/Boothbay Harbor Operational

Bremen Operational

Bristol/Bristol Mills Operational

Camden Operational

Damariscotta Operational

Hope Operational

Jefferson Operational

Lincolnville Operational

Lincolnville Beach Operational

Newcastle Operational

New Harbor Operational

Nobleboro Operational

North Union Operational

Pemaquid Operational

Rockland Operational

Searsmont Operational

Sheepscot Operational

South Bristol Operational

South Hope Operational

Union Operational

Waldoboro Operational

Walpole Operational

Up Stream Internet Providers Operational

Boston Operational

Halifax Operational

New York City Operational

NYC Internet Exchange Operational

Web Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 1, 2020

No incidents reported today.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

Power outages in multiple service areas

Resolved - This incident has been resolved.
Mar 27, 11:12 EDT

Update - We are continuing to monitor for any further issues.
Mar 24, 12:26 EDT

Update - Additional power outages have caused some internet outages
Mar 24, 12:03 EDT

Update - Numerous power outages still exists. All our services are operational on either commercial or back power.
Mar 24, 10:48 EDT

Monitoring - There are power outages in many of our service areas. We are monitoring the situation. Currently all internet services are operational.
Mar 24, 04:35 EDT

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

Buffering and Network Not Responding

Resolved - This incident has been resolved.
Mar 24, 10:01 EDT

Update - We are seeing less of the buffering and Network errors at this time. We are continuing to monitor this issue to be sure that it is completely resolved. If you are still seeing these issues please call our Business Office to report the issue. It is important to give what channel name and number you see the issue on. Thank you again for patience as we resolve this issue.
Mar 12, 11:08 EDT

Update - We are continuing to investigate this issue.
Mar 10, 20:56 EDT

Update - We are continuing to investigate this issue. We are continuing efforts to resolve this issue and hope to have resolution as possible. We apologize for the inconvenience.
Mar 10, 20:54 EDT

Investigating - We are currently seeing buffering and Network responding on many of our channels. We are looking into the issue and will update as more information becomes available.
Mar 10, 15:51 EDT

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

Noise on some phone lines in Damariscotta

Resolved - This incident has been resolved.
Mar 19, 07:11 EDT

Monitoring - Voice lines now are clear. We are monitoring this issue.
Mar 18, 16:24 EDT

Investigating - We are experiencing noise on some land line phones in Damariscotta. Techs are working on the issue.
Mar 18, 14:53 EDT

Mar 18, 2020

Camden Internet service

Resolved - Equipment is operating properly.
Mar 18, 08:17 EDT

Monitoring - Service has been restored. We will monitoring the situation.
Mar 18, 06:25 EDT

Investigating - There is an issue affecting some customers in Camden. Techs are working on restoring service
Mar 18, 06:06 EDT

Monthly Device reboot March

Completed - The scheduled maintenance has been completed.
Mar 18, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 01:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 17, 15:32 EDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 17, 15:31 EDT

Scheduled - We will be conducting routine maintenance on select internet equipment. This will resul
t in a 10 min interruption of internet service
Mar 17, 15:30 EDT