OPENView TV Intermittent Discontinuity Errors in Replay/Catch Up

Incident Report for LCI / Tidewater / LTC

Resolved

This incident has been resolved.

Posted Feb 07, 2020 - 18:45 EST

Monitoring

Our upstream TV provider has determined the cause of the issue. They will be scheduling a future maintenance period to correct the issue.

Posted Jan 30, 2020 - 12:16 EST

Update

Our upstream TV provider continues to work on this issue.

Posted Jan 24, 2020 - 08:11 EST

Identified

Catchup/Replay recording that began between the 8:00 PM and 8:59 PM ET time frame may have seen issues with play back of catchup/replay content on clients.
Our upstream TV provider continues to resolve the issue

Posted Jan 23, 2020 - 07:32 EST

Investigating

OPENView TV is experiencing intermittent discontinuity errors when replaying recordings. This issue is being investigated

Posted Jan 22, 2020 - 17:13 EST

This incident affected: TV (OPENViewTV).