Long distance issues

Incident Report for LCI / Tidewater / LTC

Resolved

The long distance provider cleared their issues.

Posted Aug 08, 2019 - 11:02 EDT

Identified

One of our long distance Tier1 providers is having an issue. We have moved our long distance services to a redundant link to temporarily bypass the provider.
We will continue to work with the provider to correct the issue.

Posted Aug 07, 2019 - 12:12 EDT

Investigating

We are currently seeing issues with long distance calling. We are currently investigating the problem.

Posted Aug 07, 2019 - 11:49 EDT

This incident affected: Voice (Traditional Voice, Hosted PBX/VoIP).