CATV software upgrade night 2

Incident Report for LCI / Tidewater / LTC

Resolved

The software upgrade has been completed

Posted Sep 10, 2020 - 05:06 EDT

Investigating

We will be doing a software upgrade to all CATV set top boxes beginning at 2:00AM Thursday 9/10/20. Your STB may lose video and audio for up to 30 minutes during the upgrade. If your cable TV box does not successfully complete the upgrade (no picture or no channel guide) please contact our Support Team at 207-763-9931.
We apologize in advance for any inconvenience.

Posted Sep 09, 2020 - 16:31 EDT

This incident affected: TV (Cable TV).