Tidewater Email Short Outage

Incident Report for LCI / Tidewater / LTC

Resolved

The Mail Server has completed restoration and email services have resumed. Thank you.

Posted Jan 16, 2025 - 18:20 EST

Update

Recovery is progressing. We would now put restoration between 8 and 9PM tonight. Thank you for your patience.

Posted Jan 16, 2025 - 17:50 EST

Monitoring

We are monitoring progress.

Posted Jan 16, 2025 - 15:17 EST

Investigating

A quick reboot of the Tidewater Email server has turned into a short Outage as the server performs recovery processes. We expect all Email services to return by 5-7PM tonight January 16th. Thank you.

Posted Jan 16, 2025 - 15:16 EST

This incident affected: EMail (Customer Email (@tidewater.net)).