Damaged Fiber cable in Appleton

Incident Report for LCI / Tidewater / LTC

Resolved

This incident has been resolved.

Posted Jan 30, 2024 - 18:30 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 30, 2024 - 15:34 EST

Identified

A fiber optic cable was damaged in the Appleton area. Crews are on site and replacing the cable. All services should be restored by 5 PM 1/30/2023.
We apologize for the inconvenience.

Posted Jan 30, 2024 - 14:29 EST

This incident affected: Voice (Traditional Voice), Customer Internet (Appleton), and TV (OPENViewTV).