LCI / Tidewater / LTC Status

Lincolnville Telephone Family of Companies

Jefferson Internet outage

Update - On further investigation, we have found that in addition to the equipment failure, there a several burned off fiber cables on Bunker Hill RD.
This burn was cause by CMP equipment and is a massive burn that damaged several cables.
Crews are on site now and have begun repair work. Unfortunately, this work will require several more hours.
We apologize for the lengthy outage but, we are working as quickly as possible to get everyone back in service.
May 18, 2025 - 16:48 EDT

Identified - We have had a major equipment failure at the Jefferson Central Office. Technicians are working to replace failed components and restore service.
May 18, 2025 - 08:59 EDT

Investigating - There is an Internet service outage impacting all Jefferson Customers. We are investigating and will send updates as soon as we know more
May 18, 2025 - 06:35 EDT

About This Site

Welcome to the operational status page for the Lincolnville Telephone family of companies:
o Lincolnville Communications Inc.
o Tidewater Telecom
o Lincolnville Telephone Company

The purpose of this page is to communicate the current status of our services such as; voice, internet and email. Current outages and scheduled maintenance events will be displayed here. If you are experiencing any problems and you don't see an outage related to your problem listed, please contact our office at (207) 763-9911, (207) 563-9911, or (207) 785-9911 for assistance.
Thank you!

NOTE: Our IPTV offering will be shutdown as of January 1, 2020. Notification has been sent to all IPTV customers. If you are an IPTV customer and you have questions, please contact us @ 207-563-9911 during regular business hours.

Voice Operational

Traditional Voice Operational

Hosted PBX/VoIP Operational

TV Partial Outage

Cable TV Operational

OPENViewTV Partial Outage

IPTV Operational

EMail Operational

Customer Email (@tidewater.net) Operational

Customer Internet Major Outage

Alna Operational

Appleton Operational

Bangor Operational

Bath Operational

Belfast Operational

Boothbay/Boothbay Harbor Operational

Bowdoinham Operational

Bremen Operational

Bristol/Bristol Mills Operational

Camden Operational

Damariscotta Operational

Hope Operational

Jefferson Major Outage

Lincolnville Operational

Lincolnville Beach Operational

Newcastle Operational

New Harbor Operational

Nobleboro Operational

North Union Operational

Pemaquid Operational

Richmond Operational

Rockland Operational

Searsmont Operational

Sheepscot Operational

South Bristol Operational

South Hope Operational

Union Operational

Waldoboro Operational

Walpole Operational

Web Services Operational

Special Circuits Operational

Zoom Meetings Operational

GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToMeeting Operational

Intuit Developer Group QuickBooks Apps.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 18, 2025

Unresolved incident: Jefferson Internet outage.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.